Delivery Information

Delivery Information for EPE Vape Products

Thank you for choosing EPE! Here’s everything you need to know about our delivery options, shipping times, and policies.

1. Delivery Coverage and Fees

EPE offers both domestic and international shipping options to serve our customers around the world. Shipping fees vary depending on your location and order size:

• Domestic Shipping: Standard rates apply for deliveries within $50, with free shipping available on orders over $50.
• International Shipping: We offer competitive international shipping rates. Please note that additional customs duties and taxes may apply depending on your country's regulations.

2. Processing Time

Once your order is placed, it will typically be processed and shipped within 1–3 business days. If an item is temporarily out of stock or requires additional verification, we will inform you promptly with an estimated processing time.

3. Estimated Delivery Times

Delivery times depend on your location and chosen shipping method:

• International Orders: 7–15 business days, depending on customs processing and local postal services.

Please note that delivery times may vary during peak shopping seasons or due to unexpected delays.

4. Order Tracking

All orders include tracking information. Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor its progress in real-time.

5. Shipping Issues

If you experience any delays or issues with your shipment, our customer service team is here to help! Please reach out to [[email protected]] with your order number, and we’ll work to resolve any issues as quickly as possible.

Thank you for choosing EPE. We look forward to delivering a premium vaping experience right to your door!